CLIENT ON BOARDING-
Process
Before getting started, make your prospect familiar with your Business approach and the procedure you deliver the services right at his doorstep for strengthening trust in the relationship.
For any Business, Trust has always been a core factor if you really desire to maintain a profitable relationship with the client for long. And it happens at that point in time when you'll be transparent with him and make enable to see how we work on each project from scratch.
Client On-Boarding Process
Receive the Welcome Email
As you become part of the company, you’ll soon get an email with greetings from our account division.
Technical Project Manager Assigned
Ensures that all projects adhere to the required standards of budget, TimeLine, and scope.
Customer Happiness Manager Assigned
Arranges meetings, Handling complaints and queries to provide a happy environment for the customer.
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Send an Email to CEO If not Satisfied!
After fifteen days from the software deployment, we take your valuable feedback about the rendered service. If you are not satisfied, you can contact our CEO via email regarding software issues.
Work Flow
How long it takes to design a Website or Mobile Application? It solely up to you! Either you can take hours or days, but even then what about the quality assurance? At Coding Brains, we consider quality as a foremost concern and follow an agile methodology for project development. When this is place, the final product will easily fulfill all the necessary business requirements that a client generally expects from its investment and help you to strengthen the long-term relationship with him.
Tools Used
Weekly Meetings
Real-time communication with clients via telecom and video conferencing applications such as Skype or GoToMeeting.
Code Repository Used
We use Code Repository Tools to contain source code of the software, web pages or other digital work like Bitbucket.
Communication Tools
For getting in touch with clients we use platforms like Skype, Emails or phone as well.
Doc Sharing Options
For exchanging confidential and valuable data regarding non-disclosure agreement project blueprint we use google drive or Dropbox.
Project Management
We utilize tools like Jira or Asana to track and manage the progress of ongoing projects and combat the issues that may encounter.